Terms & Conditions

Downloadable Purchases

Once you have completed and submitted your order, payment will then be processed through PayPal. Once payment has been accepted and cleared, you will be sent a confirmation email which will include a link to the purchased downloadable item(s).

Your purchased downloadable item/s will be available to download a maximum of 3 times.

Please ensure that your email address provided to us and PayPal is correct as this is the email address that we will use to contact you and provide you with the downloadable link.

You can also download your purchased item/s from your account on our website during the downloadable period (you can track how long there is left of this period on your account).

If you have not received your purchased downloadable link email within 2 days of completed order, please check your spam folders before contacting us.


Downloadable purchases are considered to be services and are therefore excluded from "cooling off" periods. The contract is considered complete once the downloadable link has been sent to your email and made available on your account on our website. Therefore no refunds are available for downloadable purchases.

All cutting files are test cut before being made available for download on our website. You should ensure that you have the correct cutting machine/software needed in order to use the purchased file supplied to you.


In accordance to the data protection act, all user information collected during registrations and/or purchases are not made available to any third party.

We will not use your details for any marketing purposes.

As payment is only available through PayPal, we do not receive or hold any customer credit card details.

Terms of use

Unless otherwise specified, all copyright remains with Creativity Lady. All images and other material are for personal use only. Where you use a cutting file to create a finished card or scrapbooking layout, on condition that they are hand made, you may sell the finished product.

You may not sell any of the cutting files that you have purchased, you may not copy any downloadable cutting files to a CD or other removable media and offer for sale.

You may not share any downloads on social networking sites, forums, email or any other forms of electronic communication.

Anyone found to have violated the above terms and conditions may be prosecuted